Frequently Asked Questions

Children in swim gear sit by a pool, watching swimmers in the water. A coach in a blue shirt stands in the background.

Asphalt Green’s hours vary slightly between its Upper East Side (UES) and Battery Park City (BPC) locations, with early morning to evening availability most days. Both facilities may have altered hours on certain holidays and during special maintenance periods. Check the Locations & Hours page for the most up-to-date info.

Memberships offer access to our fitness centers, pools, and exercise classes, with options for individual, family, or youth membership. Certain programs and classes may require an additional fee. Members also receive priority registration and discounts on select programs. For all benefits and amenities, visit our membership page.

Asphalt Green offers personal and medical freezes, with specific requirements and fees. Members must submit a request in advance, and billing will automatically resume after the freeze period ends. Cancellations are also available for qualified reasons, such as relocation or medical issues.

Schedules for fitness classes, events, and special programs are available online. Members can access these details on the Asphalt Green website and view any updates or new offerings.

Class exception dates, or days when programs are not held, are listed on the calendar pages of asphaltgreen.org.

While we do not offer the option of trying a class before enrolling, we invite parents to observe classes that they are interested in for their children. We are happy to answer any questions you have about our classes. Please contact the appropriate department for more information.

Yes, we are more than happy to welcome your child into a class if there is space. To sign up for a class after the registration period has closed, please contact the appropriate department directly. Be advised, we do not offer a pro-rated tuition fee.

No. Being on a waiting list does not mean that you are registered for a class. If space becomes available, we will contact you to complete the registration process.

You can enroll in the same class at a different time, put your name on the waiting list to be enrolled should a space become available, or enroll in private lessons to receive personalized instruction.

Registration is accepted on a first-come, first-served basis. In an effort to reward our returning class participants, we offer a priority registration period before the class is open to new customers. If a class is filled, you can place your name on a waiting list to be enrolled should a space become available.

Children age five years and older must use gender-appropriate locker rooms. Family locker rooms are available at both of our locations. Children ages 7 and younger require adult supervision at all times.

You can pick up your class card at the registration desk.

All youth classes are broken down into age ranges that allow for appropriate social interaction and an optimum learning environment. Parents of children that may have developmental delays should contact the appropriate department directly to discuss the best options.

Transferring between campuses is not permitted. If you prefer taking classes at a different location, you must remove yourself from your currently registered class and register accordingly at the other location. Our Registration Department will gladly assist you if needed.

There is no fee for parents and guardians to watch their child participate in our paid programs. However, during family recreation time in our pool, basketball court, or indoor turf, a $35 drop-in fee applies.

If New York City public schools are closed due to inclement weather, program classes will be canceled. No makeup classes, credits, or refunds will be granted. Asphalt Green reserves the right to cancel program classes due to inclement weather during days public schools are not in session. A makeup or credit will be offered upon request should a class be canceled three (3) or more times in a single term due to weather conditions.

Please call the weather hotline at your preferred campus prior to coming to Asphalt Green during inclement weather:

There are three ways to register: online, in person, or by phone.

  • To register online, please login to your Asphalt Green account. New users must create an account. For technical assistance, please call (212) 3698890 x2088 or email [email protected].
  • To register in person, visit the registration desk.
  • Registration by phone is available with a credit card only. Please call the registration office. There is a $5 handling fee for phone registrations.

Family registration is for members and children included in a family membership. Priority registration is open to all Asphalt Green members. To qualify for reduced member rates during family and priority registration, all outstanding balances must be paid and membership must be active. If your balance is not paid, you will be able to register early but will be required to pay the non-member rate. We will be happy to assist you in completing the payment process. Please contact the registration department at your appropriate campus:

If you would like to unfreeze your membership, please email the billing department at your home campus:

Anyone can register for classes at Asphalt Green. However, annual Asphalt Green members receive a preferred rate and priority registration for most classes.

Active Family I and Family II membership types receive preferred pricing on youth program classes. Preferred rates for adult program classes are available for all active annual Asphalt Green members. Please email the billing department to unfreeze your membership:

Only members with an active account receive member benefits. Please email the billing department to unfreeze your membership:

Full payment is required at time of registration.

Yes. Checks should be made payable to “Asphalt Green, Inc.” There is a $25 fee for returned checks.

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